cigarettes are almost any retail store will run the goods, however, how to operate, how to make use of these cigarettes to make money has become a matter of concern to every owner. With the continuous progress of the times, the concept of cigarette consumer spending is also rising with the pace of progress, the corresponding to our customers on cigarette retail market demand for higher consumption. Therefore, the cigarette retail customers can not only improve their own business quality, update their business sense and business philosophy, but also make the cigarette business adapt to market changes and meet the needs of consumers.
visited the market retail customers process often encountered, are close to retail customers in all aspects of business conditions, some retail customers are thriving, and some retail customers business is cold, mostly because the operation method is different, have different results, it is a world of difference. So, how to improve the ability of retail customers, how to make the retail customers in the market competition in the initiative? On how to do a good job of retail customers cigarette management, retail for reference.
first, to attract consumers in the store image.
statistics, accepted the external information, 85% from visual, visible vision plays an important role for retail customers in the store image, general consumers to shop consumption, the first impression is the shop’s overall image, the first impression is good or bad for consumers to buy goods directly influence. If the shop overall image to clean, neat and orderly, cigarette display according to the price level, the price tag, so that consumers at a glance in the choice of goods, so that consumers have a pleasing feeling. Ask consumers, is like to go to the store to put the chaos of the retail store to buy, or like to put in order to buy a neat retail store? Of course, the answer is yes.
second, to reflect on the "service attitude".
retail customers and consumers of cigarette every day dealing with the attitude of service will have a direct impact on the cigarette consumer purchase rates, some consumers because the boss is very friendly, smiling, sincere attitude, not to lose the trust of the consumers, so business more prosperous. In today’s service industry more and more prominent service attitude today, good service attitude determines the retail customer business is good or bad. If you always put a boss posture, or collapse a long face all day long, not afraid of your operating conditions are good, consumers will therefore lose. Therefore, service attitude is the key to determine the retail business is booming.
third, to ensure the quality of cigarettes in the upper and lower.
some retail customers to the immediate interests, see the management of counterfeit cigarette profits, will try their best to find ways of selling counterfeit cigarettes or disorderly channel cigarette, which not only strict.